Restore to stock factory firmware and unroot Droid RAZR HD & Maxx HD (XT926)

Droid RAZR HD and RAZR Maxx HD (XT926) has managed to gain root access even before the device was officially released by Verizon Wireless. Restore the phone to stock factory firmware is required when some day we need to exchange, return or repair this device to Verizon.

This procedure can also eliminate root access or unroot your android phone, under some circumstances it can also help you to unbrick Motorola devices. To restore the device to original firmware you can use RSD Lite on Windows computers to flash the original stock firmware.

Prerequsite

  1. Download RSD Lite for Windows and install it, you can also use version 6.0, but it’s recommended to use the latest release to avoid issues.
  2. Download the stock firmware/fastboot file in zip that was built especially for the XT926 device. Grab the Jelly Bean firmware if you already running Android 4.1 JB.
  3. You might also need RAZR HD drivers for Windows.

unroot restore back stock razr hd maxx xt926

Image Credit: Motorola/Verizon

How to unroot, unbrick and restore stock Droid RAZR HD/Maxx HD (XT926)

  1. Extract the firmware in the zip file to your computer, open the extracted folder.
  2. xt926 xml file extract

    XML file

  3. After extracting you will see a xml file “VZW_XT926_4.0.4-7.7.1Q-144_VQW_S3-34-25_CFC.xml” then open the file with notepad. Remove all lines with the word “getvar”, there were two lines that have the word “getvar”, then save.
  4. Open RSD Lite, press the “…” next to the filename. Find and select the xml file that has been edited in step No.3.
  5. xt926 rsd lite flash

    RSD Lite Flash

  6. Since all data saved in phone storage will be wiped, you should backup contacts, sms, calendar and call log. If you already rooted you can also backup installed apps + data using MyBackup or Titanium Backup.
  7. Your phone must be on the AP FastBoot Mode. Turn off your phone first, press and hold the Vol Up + Vol Down + Power button together. You will enter into the Boot Mode Selection Menu, scroll down and select AP Fastboot. After that connect your phone to your computer via USB, our Droid RAZR HD will be recognized as XT926.
  8. ap fastboot mode xt926

    Motorola Bootloader Selection Menu

  9. Once the device is recognized, it’s time to pressing the start button. Flashing process will take about 15-20 minutes, so remain calm.
  10. If the flash is successful, your phone will reboot and revert to the stock firmware.

 

Filled Under:Tips and Tricks
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37 Responses

  1. sabirNovember 1, 2012 at 6:16 AMReply

    i love you guys!!!!!!!!!!!!!!!!! keep up the good work!!!!!!!!!!!

  2. PleatnovDecember 7, 2012 at 11:37 AMReply

    Thanks, worked great. After I finished the process I simply had to do two software updates. One was the Verizon jelly bean preparation (6MB), the other was the official jelly bean update (250+MB). I am a proud owner of a Droid RAZR Maxx HD running Android 4.1.1 jelly bean.

  3. FreeManDecember 10, 2012 at 9:04 AMReply

    I had the phone booted into AP Fastboot, then connected the USB cable. RSD Lite recognizes the phone as \Fastboot VANQUISH S\, and it’s reporting the IMEI/ESN/MEID as \N/A\. I’m in the US, and my phone is through Verizon. When I ran RSD Lite and just plugged the phone in while it was booted normally, it was recognized as an XT926. (Still no IMEI reported, though.)

    Before I click the start button, I want to confirm that this is correct.

    Thanks

    • Author

      FridzaDecember 10, 2012 at 9:33 AMReply

      Verizon Droid RAZR HD/MAXX HD
      Model Number: XT926
      Code Name : Vanquish

      Make sure to download the correct firmwire file, extract it and edit the xml to remove getvar line.

      If you are still in doubt, it’s better to use the DROID RAZR HD Utility 1.10, the guide can be found here. And then fastboot restore to 0.6.25 (ICS 4.0.4 Official Software)

      • KellieDecember 25, 2012 at 5:38 PMReply

        Why do i keep getting an error message when i go to RSD Lite to click on the file name that has been edited? The error message I am receiving says ” Please check input file. Either XML format is wrong or image files associated with it are missing.” I can’t figure out what I am doing wrong. I deleted all the lines that have “getvar”. Should i delete the spaces as well? Thanks!

  4. RAWKDecember 23, 2012 at 5:26 AMReply

    Thank you for this…Been trying to root my 3rd phone all day today…I screwed something up and couldnt get my phone to do anything at at all it was stuck in that loading process (as if it was starting up before is shows and says Droid) I really thought I was screwed…I have to start all over again with setup…but I am totally fine with that!!! Thanks again!

  5. jmonroe0914January 6, 2013 at 6:52 AMReply

    Thanks a bunch mate =]

    Your post is the first that lists to delete getvar, which had me stuck for a few hours.

    Why is it this has to be deleted and why did previous flashes, the XT912 for instance, not require this?

    Thanks =]

    • RooTBeeRthe1stJanuary 7, 2013 at 6:45 AMReply

      Same problem I was having.

  6. RooTBeeRthe1stJanuary 7, 2013 at 6:44 AMReply

    This saved my ass. Thanks! I tried this before, didnt work.(i used this before on my old Droid X) but didnt do step 4(didnt know it needed to be done). so that made the difference!

  7. BarryJanuary 8, 2013 at 4:12 AMReply

    Worked perfectly to get me back to ICS. Thanks. NOW…can anyone help me to stop the annoying and constant notification that an upgrade has been downloaded and is ready to install. Please?

  8. chrisJanuary 25, 2013 at 8:27 AMReply

    I tried this method and when I hit start it fails to flash… what am I doing wrong anybody

    • Ryan O'NeillMarch 2, 2013 at 10:52 AMReply

      You absolutely MUST change the .xml files and remove the “getvar/var” lines. Otherwise it will fail instantly.

  9. Ryan O'NeillMarch 2, 2013 at 10:48 AMReply

    Tried it without touching the .xml file. It immediately failed and gave me an error. Then I removed the getvar/var lines, and it worked seamlessly. My Razr HD is brand new!!! :D

    • dakotaMarch 5, 2013 at 8:00 PMReply

      i cannot download the stock rom because the website won’t let me register, are there any other links i could use?

  10. Guilherme ReisMarch 29, 2013 at 6:47 PMReply

    Hi, I’m from Brazil and would like to change the rom from my device by American original. Because Brazil has a lot of rom application useless and is very slow, and take to receive updates. If I do this, it will stay with the standard of American manufactures?

  11. KennedyApril 1, 2013 at 9:18 AMReply

    Should it works with XT925 ?

  12. chino valdezApril 2, 2013 at 9:28 AMReply

    anyone know if you can from 4.1.2 to 4.0.4 flashing with these files? I try but I will see various errors, greetings.

  13. blackrayneApril 7, 2013 at 7:53 PMReply

    Same here.. cant root if you took the 4.1.2 you can’t go back.hopefully someone with come up with a root method soon.razr Maxx hd

  14. stonyApril 10, 2013 at 9:16 PMReply

    wow thank you so much fixed my phone thanks to you.

  15. AdamApril 14, 2013 at 8:12 AMReply

    I am trying to execute this process but my security software is getting triggered by many files. Any suggestions ? Which file is essential?

    • Author

      FridzaApril 14, 2013 at 6:21 PMReply

      Just disable your antivirus software before execution, might be false positive.

      • AdamApril 14, 2013 at 6:28 PMReply

        Yez. Thanks
        I did that and successfully got the files downloaded. I am however encountering failure when executing the the process after into boot, plugged in with usb and at the rsdlite interface. Not sure why?

        • Author

          FridzaApril 14, 2013 at 6:43 PMReply

          Use the Jelly Bean firmware (4.1), instead of ICS (4.0.4). I’ve update the link where you can get JB firmware.

  16. Rebecca BohdalikApril 16, 2013 at 8:36 PMReply

    FRIDZA I LOVE YOU!!! Thank you so much. This totally worked. I chose the wrong firmware the first time I tried it and it didn’t work and I was besides myself with fear. Luckily I re-read the instruction, chose the right firmware and voila it was like magic my phone works perfect again! Thank you Thank you Thank you!

  17. BumshakabumApril 21, 2013 at 12:12 PMReply

    Hello.
    I get this error whenever i use any firmware.
    “Failed flashing process. 15/27 flash boot “boot.img”

  18. chrisApril 27, 2013 at 11:07 PMReply

    i deleted the 2 lines with the getvar and the flashing still failed plus i am stuck in fastboot mode please help

  19. MeMay 4, 2013 at 10:22 AMReply

    I get reflash failed for gpt, can you please help? phone is XT926 and I had safestrap on it before…

  20. CatalystMay 29, 2013 at 5:34 PMReply

    Keister saver right here! Thanks so much guys! :)

  21. MichaelSeptember 2, 2013 at 8:12 PMReply

    Not sure why, but this just doesn’t work at all. I tried every ROM listed and it hangs immediately after starting set up and it doesn’t restore my baseband. Right now I’m dead in the water.

    • Author

      FridzaSeptember 2, 2013 at 8:25 PMReply

      You could try RAZR HD Toolkit on xda if you always failed with RSD Lite.

  22. DroidDecember 5, 2013 at 2:48 PMReply

    http://forum.xda-developers.com/showthread.php?t=2177253&page=3&nocache=1

    This thread has the correct instructions for the XML.

  23. AndreJanuary 10, 2014 at 10:08 AMReply

    DUDE THANK YOU SO MUCH, I HAD MY PHONE STUCKED AND I DID BASICALLY EVERYTHING TO GET IT OUT, AND THIS WAS THE FIRST ONE THAT WORKED. THANK YOU SO MUCHH.

  24. TylerFebruary 2, 2014 at 4:28 PMReply

    YOU ARE POSSIBLY… THE BEST PERSON(S) EVER!!!!!!

  25. PeakcellnMarch 25, 2014 at 3:29 PMReply

    the original problem on my xt926 was it would power cycle. It would start with the Moto logo, then Droid, then start the “Wheel” design and freeze. Then it would go black a few seconds and start with Moto logo. I was hoping this would fix it, but now RSD Lite is trying to reboot and its doing the same thing. Anyone have any ideas?

  26. CopeMay 27, 2014 at 6:37 PMReply

    I’ve followed the instructions to the T but when I run RSD Lite v6.1.5 Multi-Flash/Multi-Flex Tool the 1st line shows:
    Model: Fastboot VANQUISH S
    Port No: 1
    Port Type: USB
    IMEI/ESN/MEID: N/A
    Status: Failed flashing process – 1/27 flash sbl1 “sbl2.mbn”
    Result: USB FAIL

    I’ve removed the 2 “getvar” lines so not sure what to try next. The reason I need this is because of the automatic update my phone did to KitKat and now my Wi-Fi hot stop won’t work so I can’t use my printer, scanner and must run the USB Tether intead of the WiFi Hotspot which is very annoying because Phone MUST stay connected to puter. This is my only way of accessing the internet so can someone please help me with suggestions on how to get the RSD program to run without failing??!!

  27. chrisMay 28, 2014 at 11:07 PMReply

    mine comes up with ”invalid image size for partitan tz”? failed at 5/27 processes

  28. ChaseJune 10, 2014 at 11:38 PMReply

    I know this is an older thread but I have a RAZR HD that is unrooted and received the KitKat update a few weeks back. Today failure messages started popping up left and right and then the phone tried to reboot on its own and has been stuck on the red M screen since. I can get to the boot menu, if I go to restore I get Andy being worked on but cannot get to the restore option menu from there. I cannot power off the device. I can get into the fast boot screen but it says device is Locked. I have downloaded everything I need to in order to flash but RSD Lite fails every time and I have removed the “getvar” line in the xml file. RSD does not recognize my phone, because it is frozen I cannot activate USB debugging. The status message I get in RSD reads:
    Failed flashing process. 2/20 flash partition “gpt.bin” -> Phone returned FAIL.

    Any help?!! Thanks!

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