How to get the SuperSU has stopped issue fixed after running rooting process

For Android enthusiast or Android device owner with root access should know an app called SuperSU, it’s a superuser access manager app crafted by Chainfire, which allow you to grant or deny root access request for all the apps that need it. Almost all rooted devices have this app installed, this is all because almost every one-click root tools like Auto-CF-Root, Towelroot, IOroot etc., automatically install this app. But there is one problem that is often experienced by its users, sometimes it will show an error message “SuperSU has stopped”.


This problem usually occurs when you want to run the SuperSU, shortly after completing the rooting procedure, we find this issue after reading the feedback from Sprint Galaxy S3 and Galaxy Note II users running Android 4.4.2 KitKat. Of course, this problem doesn’t appear on that two devices, it might happen to your device as well.

Some users on xda believe this problem exist in the SuperSU app itself, the app might be corrupted or not properly installed when we use a root tool on our phones.

SuperSU has stopped fix

Get the SuperSU has stopped issue fixed easily

To fix the SuperSU has stopped issue you can read the following trick, this guide based on a thread on xda.

  1. Download flashable SuperSU from here, it’s packaged in zip format.
  2. We need to unzip it first, then go to “common” folder from the extracted folder and grab the “Superuser.apk” file.
  3. Install the apk file, press and hold the Superuser.apk file, select “More” then “Install”.
  4. Now you should able to run the SuperSU, then head to Settings, scroll down to Clean up section and tap “Reinstall”, it will clean up previous installation.
  5. After that, visit Google Play Store and instal the new SuperSU.

Hope that it works for you to get the SuperSU has stopped issue fixed. On a Samsung phone, When you got KNOX message, just select YES.


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8 Responses

  1. big daddy
    August 18, 2014 at 1:54 PMReply

    Worked awesome. Was searching for two days and this worked. Thanks again.

  2. Andre Andrade
    August 23, 2014 at 7:55 PMReply

    Ok, “the root” in my GT 7100 is working fine again!

  3. James
    August 25, 2014 at 8:44 PMReply

    Works on SGH-I317M Bell

  4. earl
    September 15, 2014 at 9:06 AMReply

    tried for days to find a way to root my ATT I317 running NE5 4.4.2 KITKAT. would not root. finally ran across a website that told how to activate developer options menu. go to settings / about device. tap on Build Number 7-8 times. it will count down number of times to tap until activated. used the above method and am now rooted.

  5. karan
    September 16, 2014 at 9:15 AMReply

    I had the same issue and fixed it like this –

    1. Installed ES File explorer and open it.
    2. Press Menu on the phone and scroll down and turn ON Root Explorer and hit Back.
    3. Choose Device from the top menu (dropdown)
    4. From the bottom menu, choose search and search for super and you should see superuser.apk.
    5. Choose that and install it.

    From there you should be able to disable KNOX and open SuperSu

  6. Jean
    October 30, 2014 at 4:45 PMReply

    Great help!!!

  7. alt0160
    December 2, 2014 at 12:46 AMReply

    finally fixed the problem when trying to root my note2 sgh-t889v running 4.4.2

  8. dru0299
    February 13, 2015 at 11:21 AMReply

    This doesn’t fix my problem…. When I try to reinstall the apk it says “App not installed” with an X next to it… Tried again and again, and again, and about 20 more times after that. I can’t seem to figure this out and it’s getting me heated!

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