Galaxy S4 SMS copies being forwarded to exchange email account

For those who just bought new Samsung Galaxy S4 or maybe who just moved from iPhone to Android, you will notice that the text messages you receive are being forwarded to exchange email account. For some people could be an interesting feature because we have a copy of the SMS in email inbox, and we are also able to access the text messages that we received without having to use the phone.


Although it can be a useful feature, but not everyone liked it since it will be spamming your email inbox, and also what’s the point to have copies of personal text messages in the office exchange email accounts. SMS forwarding on Samsung Galaxy S4 is working out of the box after an exchange mail account setup is done, so you are not aware if this feature has been activated.

galaxy s4 sms to email fix

Image: Samsung

If you no longer desire to receive copies of text messages in email inbox, then you should disable this feature. Actually this is a Sync SMS feature, so we need to disable Sync SMS option, to make sure you stop receiving text messages in the office email.

  1. Open phone’s Settings then select Accounts.
  2. You will see your exchange email accounts there, tap Exchange ActiveSync account, and then select Settings.
  3. Scroll down the screen until you find “More options”.
  4. After that you will see “SMS Sync” option, now uncheck it.


Now we can try to send a text message to our Galaxy S4, after the SMS is received now see your exchange email inbox, you won’t find any text messages now.


Filled Under:Tips and Tricks
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4 Responses

  1. New S4 User
    August 12, 2013 at 5:16 AMReply

    Thanks! This was exactly what I was looking for this am, after filling my ‘work’ email with personal texts… wanted that stopped immediately.

  2. Emil
    February 18, 2014 at 12:38 AMReply

    Hi. Great walkthrough.. only problem though… there is no option in said place to turn off the sms sync.. so how do i get it to stopped?

  3. Sed
    August 15, 2014 at 12:54 AMReply

    Do steps 1 and 2 then
    3. Under added accounts tap your email
    4. Scroll down to the bottom and tap More Settings
    5. Scroll down until you find Sync SMS and uncheck it

  4. Erin
    November 26, 2016 at 8:32 AMReply

    Sync SMS is unchecked in my email app and the email messages are still being forwarded to my email.

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