AT&T HTC One X+ 4G LTE has an excellent hardware specs, sad to say behind its strength, the phone has an incoming call problem experienced by several users. Symptoms of the problem are: the phone will send a busy signal when a call comes in, your phone will inform callers that the call cannot be completed and it can’t be forwarded to your voicemail. Your phone will not receive any miss call or voicemail notification.
When called AT&T representative to fix this problem, they will suggest you to replace the SIM card with a new one. Once the SIM card is replaced with a new one you will likely be able to receive incoming calls again, but a few days later your HTC One X+ will stop receiving calls again. Even there are users who still have this problem after they get a new replacement device.
If you are suffering with this incoming call problems on HTC One X plus, you can do the fix as follows:
- Open your dialer, and call the number below to change the preferred network type:
*#*#INFO#*#* or *#*#4636#*#*
Hit ‘Phone info’, and scroll down near the bottom, change ‘WCDMA preferred’ to ‘WCDMA only’, and exit the menu, then reboot.
- Open dialer, type the number again below:
Select ‘Phone info’, click on the menu and tap ‘Select radio band’ > ‘USA Band’, exit and reboot.